Privacy Policy

Introduction

Precision Staining LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, physical address, and other contact information you provide when requesting a quote or contacting us.
• Service Information: Details about the services you request, including photos and descriptions of your staining, pressure washing, or exterior wood restoration project.
• Device Information: IP address, browser type, operating system, device identifiers, and other technical information collected automatically when you visit our website.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, click patterns, and referring URLs.
• Cookies and Tracking Technologies: We use cookies, pixel tags, and similar technologies to collect information about your browsing activities.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our staining, pressure washing, and exterior wood restoration services
• To respond to your inquiries and fulfill your requests
• To communicate with you about our services, promotions, and updates
• To personalize your experience and deliver content relevant to your interests
• To analyze website usage and improve our website performance
• To protect against fraud and unauthorized transactions
• To comply with legal obligations

Marketing and Advertising

We may use your information for marketing and advertising purposes, including:

• Sending promotional emails about our services, special offers, and company news
• Displaying targeted advertisements on third-party websites and platforms
• Retargeting campaigns to reach visitors who have previously interacted with our website
• Creating custom audiences and lookalike audiences for advertising purposes
• Measuring the effectiveness of our advertising campaigns

Marketing Choices

You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Advertising Partners

We work with third-party advertising partners to deliver targeted advertisements and measure their effectiveness. These partners include:

AdRoll and NextRoll

We use AdRoll and NextRoll services for retargeting and display advertising. These services use cookies and similar technologies to collect information about your browsing behavior across websites to deliver personalized advertisements.

AdRoll and NextRoll may collect and use the following information:

• Browser and device information
• IP address and geographic location
• Pages visited and actions taken on our website
• Advertising identifiers
• Information about your interests based on browsing behavior

Advertising Information and Choices

This information is used to show you relevant advertisements on other websites you visit, measure ad performance, and improve advertising effectiveness.

To learn more about AdRoll's privacy practices or to opt out of their targeted advertising, please visit: https://www.nextroll.com/privacy

Cookies and Tracking Technologies

We use cookies, pixel tags, web beacons, and similar technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Deliver and measure advertising campaigns
• Analyze website traffic and performance
• Enable retargeting across different websites and platforms

Cookie Choices

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Text Messaging

If you explicitly opt in to receive text messages, Precision Staining LLC may text you about estimate follow-ups, appointment confirmations and reminders, and replies to your questions. Providing a phone number alone does not constitute consent to receive text messages. Consent is optional and is not required to request an estimate. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or HELP for help. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Information Sharing

We may share your information with:

• Service Providers: Third parties who assist us in operating our business, such as payment processors, email service providers, and analytics providers.
• Advertising Partners: Companies like AdRoll and NextRoll that help us deliver targeted advertising.
• Business Partners: Trusted partners with whom we collaborate to offer services.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Mobile Information

This does not apply to mobile phone numbers or text messaging consent, which are never shared as described in the Text Messaging section.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Opt-Out: Opt out of marketing communications and targeted advertising.
• Do Not Track: We honor Do Not Track browser settings where technically feasible.

Exercising Your Rights

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. To exercise these rights, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Phone: (321) 461-6545
• Email: [email protected]